What We Collect and Why
When you open an account, we collect the information needed to verify your identity and process transactions — your name, contact details, and the payment method you use, whether that is bKash, Nagad, or Rocket. Each deposit or withdrawal through these wallets generates a transaction record
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tied to your account. We keep this data to process payments accurately, detect irregular activity, and respond to account queries. We do not sell your personal data to third parties. Device data — browser type, IP address, session timestamps — is collected automatically when you access
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the lobby. This helps us maintain session security and understand how the platform performs on mobile. You may be asked to verify your identity before a withdrawal is processed; the documents you submit are stored only as long as required for that verification. If you are
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in Bangladesh, your data rights depend on applicable local law and the eligible regions we serve. We aim to keep your records accurate and up to date — if something is wrong, you can contact us to request a correction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.